UOBAM Robo-Invest

UOBAM Robo-Invest is launched by UOB Asset Management Ltd (UOBAM) as a digital platform offering a guided and personalised investment service to investors. It is available as a mobile application via Dash for personal investing.

UOBAM Robo-Invest provides robo-advisory services to retail investors via the Dash mobile application. It aims to help build a portfolio that would best suit your risk tolerance and preferences, after understanding your risk profile through a short questionnaire. Once your account is approved, you can contribute cash to your account to start investing.

Available in SGD, UOBAM Robo-Invest invests in carefully selected Unit Trusts including UOBAM Unit Trusts and Exchange Traded Funds (ETFs) that are traded on US exchanges such as the Better Alternative Trading System (BATS), the National Association of Securities Dealers Automated Quotations (NASDAQ) and the New York Stock Exchange (NYSE).

Foreign exchange (FX) conversion performed on your account from SGD to USD will be completed at a preferential rate.

SingCash Pte Ltd is the holder of the Dash stored value facilities (for Base Services and Additional Services).

UOBAM has appointed Singcash Pte Ltd to act as an introducer of customers for UOBAM’s financial advisory services. If Dash clients provides consent and accepts the Terms and Conditions for In-App Financial Products/ Services within Dash and Dash Privacy Policy, you will be redirected to the application process for UOBAM’s financial advisory services as mandated by UOBAM.

UOBAM Robo-Invest keeps things simple by employing a set of risk profiling to assess your risk tolerance and recommends a portfolio for you. It is designed to make it easier for you to kickstart your investment journey.

UOBAM Robo-Invest keeps things simple by employing a set of risk profiling to assess your risk tolerance and recommends a portfolio for you. It is designed to make it easier for you to kickstart your investment journey.

Yes, you need to open an account with Dash by Western Union in order to invest with UOBAM Robo-Invest.

No. Please note that UOBAM Robo-Invest is currently only accessible via Dash mobile app.

Robo advisers are algorithmically driven digital advisory investment services that aims to help build a customised portfolio that would align with your risk appetite and preferences. This is done via recommending portfolios based on your risk profile through a questionnaire.

All individuals aged 18 years and above who are non-US persons. All account openings will be reviewed and approved by UOBAM based on your onboarding information provided.

Firstly, install Dash Invest mobile app on your phone from Google Play or App Store. Then, you can start investing with UOBAM Robo-Invest in 5 steps:

Step 1: Set up an account
After creating your Dash account, choose INVEST to access UOBAM's Robo-Invest financial advisory services.

Step 2: Assess your risk profile
Complete a short questionnaire to determine your risk appetite and risk tolerance. UOBAM Robo-Invest will then recommend a customised portfolio based on your risk profile.

Step 3: Choose your portfolio
Decide whether you would like your investment portfolio to have an Environmental, Social and Governance (ESG) element and select the portfolio of your choice accordingly.

Step 4: Complete your application
You will need to submit your personal details and other supporting documents via Dash mobile app to complete your application process. You can also use MyInfo if applicable to assist in your application.
Once you're done with these steps, you will be notified via email of your account application status. In the meantime, feel free to explore the app features. All transaction services will be activated once your account application is approved.

Step 5: Fund your investments
Fund your investments via PayNow or eNets.

No. Please note that UOBAM Robo-Invest is currently only available under a single account.

Firstly, install the Dash mobile app on your phone from Google Play or Apple store. Then, you can start investing with UOBAM Robo-Invest with these steps:

Account openings with MyInfo
This is only available to Singaporeans, Permanent Residents and FIN (Foreign Identification Number) Holders.
No documents required.

Account openings without MyInfo
For applicants who are Singaporeans and Singapore Permanent Residents, please provide: • A clear photo of both sides of your identification cards.

For FIN Holders, please provide:
1. A clear photo of your valid passport.
2. Proof of Address such as utility bill, phone bill or bank statement (Dated within 6 months from date of statements submitted).
All documents can be submitted through the Dash app. Do take note that further verifications via video call might be required.

Yes.

No, your account has to be approved before you can top up or invest your funds. You will receive an update via email and app push notification once your account has been approved. After that, log-in to set up your payments.

Firstly, Dash will verify your personal details for you to become a Dash customer. After you are approved as a Dash customer, you may access the UOBAM Robo-Invest via the Dash app. You will be required to submit your personal information to UOBAM for verification purposes. For more information on how we use your personal data, please refer to our Terms and Conditions.

If you are a new Dash user, It would usually take 1 business day to verify your Dash Account and 3-5 business days to start investing via UOBAM Robo-Invest after submission of your personal details through UOBAM Robo-Invest.

If you are a Singaporean or Singapore resident and will be paying your tax in Singapore or even has not started working, according to the IRAS website, your TIN will be your NRIC or FIN (Foreign Identification Number).

You will receive notifications via email when it is ready for viewing. You can also view this in the Dash app.
Monthly statements are generated within 10 business days after the end of each month.

Login to your account, you can view your monthly statements by tapping through the three dots on the top right hand corner from the main screen. Monthly statements are generated within 10 business days after the end of the month.

No. Instructions given to UOBAM for an update of address will allow you to update your account address maintained with UOBAM only. You will have to update your details on the Dash app separately.

Please inform Dash by Western Union and UOBAM separately.

• Dash by Western Union: You may change your personal details via the Dash app. Please go to Account > Click on Account name > Edit Profile > Save
• UOBAM: To update your personal details with UOBAM, kindly contact us at UOBAMSupport@UOBGroup.com for our team to assist you.

Firstly, we will like to inform you that there will be no charge if there is no investment amount in your UOBAM Robo-Invest account. Hence, you can still keep your account open with nil investment amount.

However, if you still prefer to close your UOBAM Robo-Invest account, please email your instructions to UOBAMSupport@UOBGroup.com (please include your termination instruction along with your account number & sent from your registered email address with us). The closure of your account will take around 5-7 business days.

SGD 1 for Scan and Pay via PayNow, SGD 50 for eNETS

The trade date will be the dealing date of your order. Unit Trusts and ETFs are subject to their fund holidays. Should your order fall on a fund holiday, the dealing date for your order will be the next business day.

It will usually be completed within 3-9 working days.

Log in to the Dash app and at UOBAM Robo-Invest Dashboard, select Withdraw and key in the amount that you wish to withdraw:

• We will then calculate and sell sufficient quantity of investments held under your portfolio. Once all sales proceeds are received, we will process the transfer of the funds based on your withdrawal instruction.
• If there is a withdrawal amount of >=95% of your portfolio value, UOBAM Robo-Invest will require you to withdraw all from your account.

No. Clients are not allowed to transfer their portfolio out from UOBAM Robo-Invest. You may only make withdrawals.

UOBAM Robo-Invest profiles your risk with a series of questions to understand your financial objectives and risk tolerance. In general, there are five risk categories under UOBAM Robo-Invest:

a. Very Conservative
b. Conservative
c. Moderate
d. Aggressive
e. Very Aggressive

UOBAM Invest then recommends a portfolio that suits your risk profile. You can retake the risk questionnaire after you have completed the onboarding process. In general, you can opt for a reassessment of your risk profile if there is a tangible change in your financial objective or risk tolerance. To retake the risk assessment, tap on “View Details” next to the indication of your risk profile on the Dashboard.

This shows the indicative annual portfolio return as calculated by UOBAM's investment team.
It is based on our in-house proprietary market assumptions and the historical performance of the various asset classes.

However, do note that past performance is not a guarantee of future return and this number should only be used as a reference.

UOBAM Robo-Invest recommends a portfolio after assessing your risk profile. You can choose to reduce or take on more risk for your recommended portfolio. For instance, you may be a moderate risk investor but if you want to meet your investment goals earlier, you can consider topping up your investment amount or review your portfolio's risk exposures. You will be alerted when you adjust your risk appetite beyond the recommendation based on your risk profile.
The platform does not allow you to choose specific securities or unit trusts that you wish to invest in.

Your risk profile is your capacity to take on risks, which is evaluated when you complete our risk assessment questionnaire during onboarding. The platform will then recommend a portfolio based on your risk profile. You can choose to reduce or take on more risk for your portfolio. For instance, you may be a moderate risk investor but if you want to meet your investment goals earlier, you can take on more risk for your portfolio by increasing your portfolio's risk level. You will be alerted when you adjust your risk appetite beyond the recommendation based on your risk profile.

Your portfolio is recommended based on your risk profile and ESG preferences. Different risk profiles will have different recommended portfolios.

Currently, UOBAM Robo-Invest is designed to offer a single portfolio and as such is unable to offer the option to set up different portfolios with different risk levels. We do understand your needs and we will be enhancing our app to include such option for our investors.

As the market moves, the weights of the underlying investments in your portfolio may drift away. Rebalancing is the action of returning your portfolio to the original target allocation to maintain the same level of risk that your portfolio is exposed to. This also ensures that your portfolio is optimised to meet your target investment goals and stays relevant to market conditions.

Rebalancing occurs in the following 3 scenarios:

• Quarterly rebalancing which occurs on the last business day of each quarter.
• When you make a top up
• When you make a withdrawal.

Kindly take note that if rebalancing has been done within 31 days of the scheduled Quarterly rebalancing due to top ups or withdrawals performed, we will not conduct the Quarterly rebalancing again.

Rebalancing is done automatically with the help of our robo-engine seamlessly. Our algorithm calculates the difference between the optimal weights each asset class should hold versus the current weights, and executes orders to buy or sell the relevant assets. This process realigns the portfolio to the original risk level you opted for.
For example, if the allocation is 50% and it drifts to 52%, only 2% will be rebalanced. The brokerage cost of performing the rebalancing will be included in our annual fee, with the exception of small SEC fees of 0.00051% of the value sold. Based on your investment amount, it is likely that you were not charged the SEC fees due to rounding.

Rebalancing is important to align the allocations of your portfolio according to the level of risk you selected as the market moves, in a disciplined manner. If the allocations vary too widely as rebalancing is not done, your overall portfolio could potentially be exposed to additional risks or not reflect changes that are implemented in the allocations by the algorithm when necessary.

ETFs or Exchange Traded Funds, as the name implies, are funds that are traded on a stock exchange. They are different from units trusts or mutual funds in that they are usually bought and sold on the exchange instead of being sold in bank branches or by financial advisers.

In addition, most ETFs tend to be managed in a systematic way, such as tracking a particular market index, with the aim of just delivering index return, while many unit trusts are actively managed by a fund manager with the aim to beat the index.
Thirdly, because ETFs are managed systematically with no intention to beat the market, they tend to charge lower fees as compared to unit trusts that try to beat their benchmarks. ETFs started out by tracking major stock market indices.

Unit trust is a fund which pools together investors' money, which is then invested into a diverse portfolio of assets. The portfolio is usually actively managed by a fund manager. Unit trusts have defined investment objectives that are stated in their prospectuses and fund fact sheets.

Unit trusts are managed by professional fund managers, who are paid a fund management fee. Apart from this, there may be other fees to take note of, including trustee fees and administrative fees. You should look at the fund's Total Expense Ratio (TER) to understand the total cost incurred to operate the unit trust. When you buy or sell a unit trust, you do so at its net asset value (NAV) per share, rather than at a listed price like for stocks. Nevertheless, most unit trusts can be liquid investments, and investors can easily enter and exit positions.

Unit trusts which are actively managed widen the universe of underlying investments in addition to ETFs. We will assess the option of investing in unit trusts only if there advantages of using them over ETFs. In UOBAM Robo-Invest, we use SGD Hedged class of selected UOBAM unit trusts to form part of our fixed income portfolio to eliminate foreign currency risks as many fixed income ETFs are priced in USD. UOBAM has a long history and proven track record in managing Asian Fixed income unit trusts which we believe can benefit investors by using them to form the fixed income portfolios.

The most common corporate action you will likely see in your UOBAM Robo-Invest account are pertaining to dividends.

1. 'Posted' indicates that the dividend has been declared and paid out.
2. 'Unposted' indicates that the dividend has been declared but it is still in the process of paying out
3. 'Ex-date' determines which date the stakeholders are entitled to receive the dividend. Typically, the ex-date is set two business days before the record date.

Our investment team believes that REITs provide a good diversification to equities as they are typically more sensitive to interest rates than equity market movements. REITs can provide a steady income stream and are generally more defensive to market volatility, especially late in the economic cycle.

ESG stands for Environmental, Social, and Governance. Investors are increasingly applying these non-financial factors as part of their analysis process to identify material risks and growth opportunities. ESG metrics are not commonly part of mandatory financial reporting, though companies are increasingly making disclosures in their annual report or in a standalone sustainability report. Numerous institutions, such as the Sustainability Accounting Standards Board (SASB), the Global Reporting Initiative (GRI), and the Task Force on Climate-related Financial Disclosures (TCFD) are working to form standards and define materiality to facilitate incorporation of these factors into the investment process.

ESG aware companies take into account factors that may have material impact on the financial performance of the company, which in turn helps to navigate uncertainties and create long-term value.

A share that is less than 1 unit of a share. We currently offer fractional shares up to 4 decimal places.

• Low minimum investment amount (minimum lot size of 0.01)
  
For example, in order to purchase 1 lot of an ETF that costs USD280, your minimum investment amount is USD280. With fractional shares enabled, your minimum investment amount into the same ETF is only USD2.80. This would open you up to a wider range of products that you are available to select.
• Ability to maximise every single cent invested and achieve efficient diversification of your investment portfolio (up to 4 decimal places)
  
An example of how this enhancement works would be if your investment portfolio requires a USD20 purchase into a global equity ETF with a price of USD280; you would end up with 0.0714 shares instead of only 0.07 shares.
• Wider range of products available for selection
  
Investors will gain access to Unit Trusts and ETFs with higher nominal prices as they can now buy a fraction of a share.

Simply transfer funds to your UOBAM Robo-Invest account via:

1. Scan and Pay via PayNow (Recommended for amounts below S$200,000)
2. Bank transfers via eNETS

Login to your dash account and go to the “Invest” tile. Your UOBAM Robo-Invest account number is shown at the top left on the dashboard

It will typically take about 1-3 business days for your top ups to be reflected in UOBAM Robo-Invest. Upon successful receipt, you will be notified via an app alert and email notification.

There are a couple of probable reasons:

• Your actual top up amount and/or payment method does not match the expectation raised in the app (for both regular and single top ups);
• There are no expectations raised in the app.
If unsure, you can email us at UOBAMSUPPORT@UOBGROUP.COM and include your screenshots or proof of top ups in the email. This will assist us to verify your top ups and we will contact you within 1 business day.
  
  Alternatively, you can contact us at: Tel: (65) 6532 7988 (Monday-Friday and excluding Public Holidays: 9 am to 5:30 pm) Hotline (8 am to 8 pm daily, Singapore time): 1800 22 22 228 (local toll-free)
(65) 6222 2228 (calling from overseas)

No, CPF and SRS schemes are currently not supported.

For instructions to top up, you can create both top ups’ and withdrawals’ one-off instructions regardless of whether there is a buy or sell order in place prior to the transaction.

Your top ups to the UOBAM Robo-Invest account will be converted to USD at a preferential rate, with 1% left as cash holdings in SGD terms as part of your UOBAM Robo-Invest portfolio.

No.

PayNow (NRIC/FIN)

Use your NRIC/FIN as the PayNow ID on the confirmation screen of the PayNow withdrawal. For withdrawals from platform cash, the pay-out via PayNow will be initiated immediately when your request is submitted and is available 24/7.

For withdrawals which require a sale of holdings, the pay-out via PayNow will be initiated at 10 am Singapore Time on the business day after the sale has been settled.

Do note that there is a maximum withdrawal limit of S$200,000 for this payment method.

SGD 1.

Unfortunately, once a withdrawal is initiated by user, we are unable to stop the request as our workflow is automated.

It will typically take about 3-9 business days for your withdrawals to be reflected in your bank account after all outstanding orders are completed and settled.

Please refer to respective fund prospectus.

Notes:
¹During the quarterly rebalancing, the annual fee is prorated and deducted at the start of the following month- after the end of each quarter.
²The calculation for investment sums above S$25,000 is (total investment amount) x (annual fee of 0.6%). ³Based on prevailing SEC fee rates and is subject to change from time to time without notice. Please refer to the SEC website for latest updates.

Calculated and accrued daily based on your assets under management (includes cash asset allocation held in your portfolio) and charged when a deposit or withdrawal is triggered and after the quarterly rebalancing.


Should there be insufficient cash balance in your account to pay the fees, UOBAM Invest will proceed to divest your investment holdings to meet the obligations.


The SEC fee is chargeable only when the Digital Adviser sells a US-listed ETF and will be deducted directly from the sales proceeds of a US-listed ETF sale.

Withholding tax is applied at 30% for dividends arising from US-listed exchange traded funds (ETFs) owned through a UOBAM Robo-Invest account.

No. Please note that the portfolio forecast performance would have been lower if relevant fees and charges had been included. Read more about the applicable fees and charges.

GST is payable if you are residing in Singapore.

Fees will only be applied to the assets under management, or the balance in your account. If the balance is S$0, there will not be any fees charged.

Fees will be accrued daily, and will be charged at the end of every calendar quarter. For instance, 31 March, 30 June, 30 Sept, 31 December.

If you perform a full withdrawal, the fees would be pro-rated and charged accordingly.

No charges for each top-up and withdrawal. However, sales of asset will incur other underlying fund related fee such as trustee fee, valuation fee, US Securities and Exchange Commission (SEC) fees (applies to sell trades for US-listed ETFs).

Yes, all dividends will be re-invested automatically as part of the rebalancing process.

All your assets are held with reputable custodians such as Saxo Capital Markets Pte Ltd, and United Overseas Bank Limited.

A custodian is a specialized financial institution which is typically a regulated entity which is granted the authority to hold customers’ securities for safekeeping. A custodian is responsible for the safekeeping of assets, processing trades and asset servicing.

In accordance to the Terms and Conditions, your personal details will only be used by our sales and client servicing team for servicing and marketing purposes.

We understand your concerns on our long-term commitment to providing this service. UOB Asset Management Ltd has been in the financial business for more than 30 years and is a wholly owned subsidiary of UOB Group. Our commitment and fiduciary duty to serve our clients is and will continue to be for the long term.

SingCash Pte Ltd is the holder of the Dash stored value facilities (for Base Services and Additional Services), and is equally committed to their fiduciary duties.

In the unlikely event that this service is discontinued, rest assured that all our assets are held in reputable custodians such as Saxo Capital Markets Pte Ltd, and United Overseas Bank Limited.

As such, there will be flexibility in terms of the transfer or settlement and arrangements can be made with the custodians. Should the need arise in the future, we will adhere to regulatory requirements and also act in the best interests of our clients.

No. The top up functions for your Dash wallet are distinctively different from the top-up function for your investment account. You can only top-up your investment account by activating your investment service by clicking on the "Invest" tile.

Payments related
Dash by Western Union
Singapore users: 1800-GET-DASH (1800 438 3274)
Overseas users: +65 6438 3274


UOBAM Robo-Invest and withdrawals related
UOB Asset Management Ltd
UOB Plaza 2
80 Raffles Place, #03-00
Singapore 048624
Tel: (65) 6532 7988 (Monday-Friday and excluding Public Holidays: 9am to 5:30pm)
Hotline (8am to 8pm daily, Singapore time): 1800 22 22 228 (local toll-free)
(65) 6222 2228 (calling from overseas)

Fax: (65) 6535 5882
Email: UOBAMSupport@UOBGroup.com

Do keep a lookout for any referral promotions which we may launch from time to time.

No, your current unit trust holdings with UOBAM will not be reflected in UOBAM Robo-Invest.

No, the transfer of your holdings from your UOBAM Invest account to your UOBAM Robo-Invest account is currently unavailable.

No, the transfer of your holdings from your UOBAM unit trust account to your UOBAM Robo-Invest account is currently unavailable.

Risk Warning Statement for Overseas-Listed Investment Products

UOBAM Robo-Advisory Terms and Conditions

UOBAM Dealing Service Terms and Conditions

UOBAM's Important Notice & Disclaimers for UOBAM Robo-Invest:
MSCI Data are exclusive property of MSCI. MSCI Data are provided “as is”, MSCI bears no liability for or in connection with MSCI Data. Please see complete MSCI disclaimer here.

This document is for your general information only. It does not constitute investment advice, recommendation or an offer or solicitation to deal in Exchange Traded Funds ("ETFs") or in units in any Unit Trusts ("Unit Trusts", ETFs and Unit Trusts shall together be referred to as "Fund(s)") nor does it constitute any offer to take part in any particular trading or investment strategy. This document was prepared without regard to the specific objectives, financial situation or needs of any particular person who may receive it. The information is based on certain assumptions, information and conditions available as at the date of this document and may be subject to change at any time without notice. If any information herein becomes inaccurate or out of date, we are not obliged to update it. No representation or promise as to the performance of the Fund or the return on your investment is made. Past performance of any Fund or UOB Asset Management Ltd ("UOBAM") and any past performance, prediction, projection or forecast of the economic trends or securities market are not necessarily indicative of the future or likely performance of the Fund or UOBAM. The value of any Fund and the income from them, if any, may fall as well as rise, and may have high volatility due to the investment policies and/or portfolio management techniques employed by the Fund. Investments in any Fund involve risks, including the possible loss of the principal amount invested, and are not obligations of, deposits in, or guaranteed or insured by United Overseas Bank Limited ("UOB"), UOBAM, or any of their subsidiaries, associates or affiliates ("UOB Group") or distributors of the Fund. Market conditions may limit the ability of the platform to trade and investments in non-Singapore markets may be subject to exchange rate fluctuations. The Fund may use or invest in financial derivative instruments and you should be aware of the risks associated with investments in financial derivative instruments which are described in the respective Fund's prospectus. The UOB Group may have interests in the Funds and may also perform or seek to perform brokering and other investment or securities-related services for the Fund. Investors should read the Fund's prospectus, which is available and may be obtained from UOBAM or any of its appointed agents or distributors, before investing. Notwithstanding the digital advisory services that will be provided to you through UOBAM Robo-Invest, you may wish to seek advice from a financial adviser before making a commitment to invest with UOBAM Robo-Invest, and in the event that you choose not to do so, you should consider carefully whether investing through UOBAM Robo-Invest is suitable for you. Any reference to any specific country, financial product or asset class is used for illustration or information purposes only and you should not rely on it for any purpose. We will not be responsible for any loss or damage arising directly or indirectly in connection with, or as a result of, any person acting on any information provided in this document. Services offered by UOBAM Robo-Invest are subject to the UOBAM Robo-Invest Terms and Conditions.