UOB Group Internet Banking Privacy Practices
The United Overseas Bank Group (UOB Group) is committed to maintaining best Privacy Practices to create, as far as possible, a secure Internet banking environment for our customers. We encourage our customers to similarly observe best practices that are within their control.
Our best practices include:
- Collection of Customer Information
We will not make unsolicited requests for customer information through email or the telephone, unless customers initiate contact with us. We will use any information collected as minimally as possible, mainly to assist us in customising and delivering services and products that are of interest to our customers. Under no circumstances will we ask customers to reveal their Personal Identification Numbers (PINs) or Passwords.
- Handling of Customer Information
We have established strict confidentiality standards for safeguarding information on our customers.
- Disclosure of Customer Information
Unless we have the customer's agreement or are required by law, we will not disclose customer information to external parties.
- Compliance by External Parties
External parties who, in the course of providing support services to us, may come into contact with customer information, are required to observe our privacy standards.